Term and Condition

Introduction

Welcome to the petpal website! By accessing and using the site, you agree to comply with these Terms and Conditions. These Terms apply to all divisions and affiliated sites referencing these Terms. If you disagree with any part of these Terms and Conditions, you are not authorized to use this website. Please note that petpal reserves the right to modify, update, or revise these Terms at any time, without prior notice. Any changes will take effect as soon as they are posted on the site. We encourage you to review these Terms regularly. Continuing to use the site after updates signifies your acceptance of the revised Terms.

Use of the Site

By accessing the site, you confirm that you are either 18 years of age or older or are using the site under the supervision of a parent or legal guardian. You are granted a non-transferable and revocable license to use petpal solely for personal shopping purposes. Commercial use or third-party usage without prior written consent is strictly prohibited. Any violation of these Terms will result in the immediate revocation of your license to use the site. All content on the site is for informational purposes only. Views or opinions expressed in user-submitted content do not reflect those of petpal. Certain services or features may require registration or subscription. If you choose to register, you agree to provide accurate and up-to-date information and keep it current. You are solely responsible for securing your account credentials and promptly reporting any unauthorized use of your account. petpal is not responsible for any loss or damage resulting from your failure to comply with these responsibilities. By registering, you consent to receiving promotional emails from petpal, which you may unsubscribe from at any time via the opt-out link in the emails.

User Submissions

Any content you submit to petpal, including but not limited to questions, comments, reviews, or suggestions (collectively, “Submissions”), becomes the exclusive property of petpal. We may use such content at our discretion without returning it to you. By submitting content, you grant petpal the right to use your name in connection with the content posted. You agree not to mislead us or others by using false information or pretending to be someone else. We reserve the right to edit or remove any Submissions at our discretion.

Order Acceptance and Pricing

petpal strives to provide accurate pricing information, but errors may occur. In such cases, we reserve the right to cancel or refuse an order. If an item is mispriced, we may contact you for further instructions or cancel the order entirely. We may also ask for additional verification or information before accepting an order. petpal reserves the right to refuse or cancel orders for any reason, at any time.

Termination

petpal may, at its discretion, terminate these Terms or suspend your access to the site without prior notice, particularly in cases of misuse or violation of the Terms. Upon termination, you must immediately cease accessing and using the site, and petpal will revoke your account access. Termination does not affect any obligations or rights that have arisen before the termination. petpal will not be held liable for any loss or damage resulting from the suspension or termination of access. If you are dissatisfied with petpal or its policies, your exclusive remedy is to stop using the site.

Account Security

You are responsible for maintaining the confidentiality of your account credentials (Display Name and Password) and for all activities under your account. If any information provided during registration is found to be untrue or incomplete, we may suspend or terminate your account. You agree to:

(a) Notify petpal immediately of any unauthorized use of your account.
(b) Log out of your account after each session to ensure security.

Services Provided

petpal offers a variety of online services, including the sale of pet food, medicines, and accessories (“Products”). These Products are subject to specific terms, including cancellation, exchange, and return policies. Some Products may have additional conditions that will be disclosed on the product page. While we strive for accuracy, petpal makes no guarantee that product descriptions are complete, accurate, or error-free and assumes no liability in this regard.

Intellectual Property

All content on petpal, including but not limited to text, graphics, logos, audio, and video clips, is protected by intellectual property laws and is the property of petpal. Content submitted by users becomes the property of petpal, and we may use it for any purpose, including promotional activities, indefinitely. You may use the product information on petpal for personal, non-commercial purposes, provided that you:

Do not remove proprietary notices from any content
Use the information solely for personal, non-commercial purposes
Do not copy or distribute the information in any medium or modify it
Refrain from making any additional representations or warranties related to the information.

Privacy Policy

At petpal, we take your privacy seriously. Your personal information is an essential asset for us, and we are committed to protecting it. We may disclose personal information if required by law or in response to legal processes such as subpoenas or court orders. We may also disclose personal information when it’s necessary to enforce our Terms or Privacy Policy or to protect the safety and rights of our users or the public.

Trademark and Copyright

petpal is the owner of all trademarks, copyrights, and other intellectual property related to the site, including content like text, images, logos, and audio-visual material. The content on petpal is solely for your personal, non-commercial use. You are prohibited from copying, modifying, reproducing, distributing, or using any of the site’s content without prior written permission from petpal. Any unauthorized use of petpal’s content violates intellectual property laws and is prohibited.